REVIEWS
What our customers are saying
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I highly recommend this company!!! The gentleman that recovered my old military lorry couldn’t have done enough he was fantastic And great prices to I’ll definitely use them again Thanks Again and have a wonderful Christmas
Aled George12/12/2021My car broke down tonight on the roundabout in Swansea where myself and two children really didn't know what to do... I got my children out of the care to safety and out of nowhere a recovery vehicle pulled up behind us like a Christmas miracle!! I couldn't believe it!! The very very kind man towed us to the closest petrol station and the christmas decorations inside the vehicle were fab and really distracted my two worried and scared children. He really saved us tonight and I'm so so eternally grateful. Would highly recommend their services and thank you SO much to the driver that came to our rescue. Merry Christmas 🎄
Mary Bethan Lewis12/24/2021 -
Excellent, professional service this morning. Our recovery driver was friendly and polite. Thank you.
Chris Mason11/24/2017I phoned the AA tonight after breaking down and Millbrook came out to me. Not just did they arrive 20mins before estimated but the man who came out was very friendly and managed to sort the car pretty much straight away. Very professional service and I hope if I break down again the AA send them to me!!!
Nicole Hashash10/18/2016 -
Millbrook is highly recommended by myself and a number of my friends ... very friendly and.nothing is to much trouble... keep it up guys �
Karen Madden7/14/2018Wow, wow the best service I’ve ever received from any recovery service. I broke down in Swansea, while on holiday at Trecco bay holiday park. The recovery vehicle turned up within 35mins. The recovery driver was brilliant. My car couldn’t be fixed there and then at the roadside. So he contacted a taxi to take us back to the holiday park. Our vehicle was then kept in storage overnight & recovered to a garage near us the next morning. We were kept fully updated throughout the experience. Everything about the company was fully professional. I can’t recommend them highly enough. Andrew Paton.
Andy Paton10/19/2021 -
Got to me early hours of the morning in the freezing cold within 20mins of receiving the call. Fantastic service xx
Kate Segadelli12/15/20185 star service from Millbrook We broke down on a bust A road in Swansea and my breakdown provider told me that Millbrook would be coming to meet us. I could not fault the service we received, firstly I received a phone call and to tell they were on their way and then less than 10 mins later they arrived, tried to jumpstart my car but to no avail, and in the end my car was securely strapped up on the back of the trailer and us and car was returned to home address. Would highly recommend!!
CarolineH-52810/23/2021Phoned my insurance company after having a flat tyre and no spare and being stuck on the side of a main road. Millbrook came out on time and the guy was more than helpful. As a new driver and very unexperienced with cars he was very helpful and explained everything. It was nice to see a friendly face after having a rubbish day thank you Rhydian for all your help! 🙂
Becca Hull12/14/2016 -
Simply the best! Whenever I’ve had an issue I can always relay on Millbrook to rescue me or service my vehicles, they are 5* quality, so friendly and reliable and will always request them to save the day!!
JodL-15/22/2019Millbrook recovery came as roadside assistance after I broke down and called Green flag. The breakdown man was lovely, also the guys at the garage. My car needed a new starter motor and ignition barrel which they fitted quickly and cheaply. I would highly recommend Millbrook!
Jenny Morris12/01/2019Phoned my insurance company after having a flat tyre and no spare and being stuck on the side of a main road. Millbrook came out on time and the guy was more than helpful. As a new driver and very unexperienced with cars he was very helpful and explained everything. It was nice to see a friendly face after having a rubbish day thank you Rhydian for all your help! 🙂
Becca Morgan12/14/2016 -
What an excellent service through my vehicle recovery service. Very sympathetic and efficient mechanic who didn't Ness about and sorted getting the vehicle to our garage of choice efficiently and quickly.
Jackie Balboni12/13/2017Just been recovered by Millbrook the recovery truck arrived within the given time and the driver was helpful and pleasant. Thank you
jan clarke3/21/2020Stranded with a flat battery and no access via the bonnet? No problem for Phil! Thank you, thank you, thank you! The AA called Millbrook and Phil arrived on time in a secluded part of the Gower and sorted out our flat battery, despite the bonnet release catch not working, which made access to the battery and alternator more complicated than it should have been. Phil also spotted an oil leak and got us under way again. Millbrook have a happy customer and I will recommend them all day long for their recovery / repair services.
AyazA-214/17/2021 -
Breakdown outside Sainsburys A lovely guy helped me and my family out tonight. He was so polite and got my car back on time road within an hour. Thank you so much, I really appreciate it. Sam Davies
SamD-3327/10/2019 -
I had to make a call to the AA yesterday evening as the hire car (Toyota Corolla Hybrid) my stepson is using (whilst his is in for repair) decided to not want to start outside the local gym. I sat in the car to wait for assistance. Had a text from the AA to say Millbrook Recovery would be attending at about 7:55pm.
Just after 7:30pm the recovery truck pulled up. First thing I asked was if the car was going on the back of the truck!!
The lovely young man Andrew who was on call told me no, and that he was going to get the car started there. He showed me and explained exactly what he was doing, and with the help of a 12v battery charging tool got the car running.
Andrew told me to take the car for a drive for about half hour to ensure the battery was fully recharged.
So a big thank you to the very polite, professional, informative, very pleasant Andrew at Millbrook Recovery! Your help was very much appreciated!Louise Smith6/17/2022absolutely fantastic service, great equipment and a very entertaining g driver to take your mind off your broken vehicle. 10/10
Peter Price8/24/2018Cannot recommend the team behind Millbrook enough! I had my first ever break down and caused a back log on the slip road 😩From my call to them arriving to assist me was just 25 minutes! Thank you all so much and for staying with me and my young children until my alternate arrangements for them to leave the car safely. I didn’t catch the gentleman’s name that came to my aid yesterday but I truly appreciate him as he was due home moments before I called in. Thank you.
Danielle Galvin10/01/2021 -
Fantastic service from Millbrook today. Needed my car recovered at work. The car park is busy with tight access. Conrad came out and was amazing, he arrived at the time the breakdown service advised. After he assessed the situation he called for further help as he was conscious not to damage the property and surrounding cars, while waiting he went and bought me a hot chocolate out of his own pocket as he could see I was freezing. He then promptly loaded my car, checking my details before taking it to the garage for me. Outstanding 5* service would highly recommend!!!!
Vicki Goddard10/19/2018ABSOLUTLY GREAT SERVICE MY CAR BROKE DOWN ON A465 COMING FROM THE M4 HEADING TO THE M50 LOST ALL DRIVE BUT HAD THE POWER THERE DRIVER COME RECOVERED MY CAR ALL THE WAY TO THE M6 STRENSHAM SERVICES AS WAS FAR AWAY FROM HOME FOR THE DRIVER TO TRAVEL BACK AS THEY HAVE THE DRIVING TIME HE HAD TO BE CAREFUL OF AM SO HAPPY WITH THE SERVICE HAD TO WRITE IN CAPITALS TO MAKE IT STAND OUT MORE THANKS AGAIN FOR GETTING ME AS FAR AS YOU COULD 🙂
Matthew Woody Barratt2/07/2016 -
Professional and extremely helpful. Excellent service from pickup until payment/collection. Highly recommended.
Gemma Bond3/22/2021 -
Battery died Needed my car jump started as my battery kept dying. The mechanic told me his name was Tony and he was absolutely brilliant. He showed me where to buy a battery and to call him personally once I had and he would replace it for me as I am a nurse and needed my car desperately for work. Couldn't thank he enough he was absolutely fantastic!
DanniP-65/01/2020 - Lee Hazelwood9/04/2018
Fantastic service twice in one week (which is embarrassing but it was for different vehicles 😔) very professional, friendly drivers. My driver this morning insisted I took a ham and cheese pastie for breakfast which left him with only one. 😏 I cannot recommend these guys enough.
Matthew Millichap11/08/2018Big Ron was amazing and was very friendly and chatty. He arranged for me to get towed to their garage as mine was fully booked for a week. They sorted my gears out with in an hour and I went to pick Doris (the transit) up. Thanks all will definitely use the Millbrook recovery garage again 😃
rebecca griffiths4/04/2021 -
Cannot fault how brilliant one of your employees was today (01/12/20). I wasn't able to get his name but he was an absolute saviour! Highly recommend to everyone at times of car troubles!
Evan Reed12/01/2020Brilliant and quick service, was with me in 30 minutes, really friendly, top bloke, highly recommended 👍
Aaron James1/29/2019Great service, helpful and pleasant staff Had super service from your drivers, one last night and one today, thank you, they did you proud...
Gillian Lewis1/05/2022 -
Damian recovered our Caravelle for us after major gearbox problems. Very nice guy and excellent service provided. Thanks and all the best Damian!
Simon Johnson8/22/2018 -
Quicker than the speed of light! I broke down and reported it through my breakdown cover. I was told the mechanic would be with me in one hour. Literally as I read the message and put my phone down millbrook appeared around the corner. I’ve never been dealt with so quickly and efficiently. The chap was very helpful at 23.45 in the night after doing a full days shift. He got me home safely and told me what needed doing to get my car back on the road. Excellent service 👍🏻
AshleyP-928/24/2019Clutch went on my car. Called AXA who use Millbrook Recovery. Simon came to our aid, thank goodness... Car recovered and dropped directly at the garage to be fixed tomorrow... Thanks for the excellent service and promptly coming to the rescue... Freddie (the dog) thanks you too:-)
Vicki Moss11/29/2020We broke down in the pouring rain and Richard came out to rescue us from Milbrook Recovery, I mentioned to him 2 weeks ago I had Major Heart Valve Surgery and just 10 days ago had a Pacemaker fitted, He offered to take us as close as possible home even though it was 4 miles off his route before taking our van back to his workshop for repair, I don’t know what I would have done had he’d just left myself and my wife on the roadside in the pouring rain, Such a nice guy acting on his own on behalf of his company in such a professional way, Thankyou Millbrook what a Credit Richard is to you Richard really went the extra mile to help us, Will contact Breakdown Company and will recommend
dave bevan2/28/2020 -
Puncture whilst on holiday so unfamiliar area Called out on a Sunday through nation wide insurance. First class service with us within 30 minutes. Excellent service and advice. Would recommend
PamelaY-58/23/2021
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